Hub Rogers Cup

The BNC Hub crafted as
a seamless journey through play,
service, and connection.

The BNC Hub crafted as
a seamless journey through play,
service, and connection.

The BNC Hub crafted as
a seamless journey through
play, service, and connection.

The BNC Hub crafted as
a seamless journey through play,
service, and connection.

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Details

Client

National Bank

Year

2017

Service

Ux Ui Brand

Brief

In this case study, we designed an on-site entertainment app for Banque Nationale’s VIP area during the Rogers Cup. Visitors could play prediction games, win prizes, enjoy curated playlists, order drinks, or try “mental tennis” during match breaks. The experience aimed to boost engagement, create memorable moments, and extend brand interaction.

In this case study, we designed an on-site entertainment app for Banque Nationale’s VIP area during the Rogers Cup. Visitors could play prediction games, win prizes, enjoy curated playlists, order drinks, or try “mental tennis” during match breaks. The experience aimed to boost engagement, create memorable moments, and extend brand interaction.

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Details

About the experience

A live event companion designed to turn spectators into participants, before, during, and beyond the match.

Interactive Arena

The app transformed National Bank’s VIP area into an interactive hub of entertainment. Guests could place live predictions on match outcomes, play “mental tennis” during set breaks, or snap fun moments at the branded photobooth. A custom playlist feature let users queue their favorite songs in real time, bringing music into the shared experience.


Engaged Moments

Engaged Moments

Designed for engagement and ease, the app allowed users to order drinks from their seats, interact with players post-match via live chat, and earn rewards through every interaction. It wasn’t just about watching tennis—it was about playing along. Every touchpoint aimed to deepen brand connection through fun, fluid, and memorable participation.

Logo

2017

Brand Identity

The logo features the bold red identity of National Bank, with its iconic geometric flag symbol placed to the left of the word "Hub" in clean, modern sans-serif typography. The contrast between the pure white elements and the vivid red background reinforces clarity, urgency, and visibility—while the term "Hub" suggests a centralized, dynamic space for activity and connection. The result is a simple yet powerful visual that merges institutional trust with interactive energy.

Color Palette

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Color Palette

Details

A fast-track pass to VIP access, personalized updates, and real-time event guidance.

Registration takes just three quick steps, giving users instant access to a digital VIP pass. Once activated, it unlocks a personalized experience—granting entry to exclusive zones, interactive content, and real-time notifications. Whether it's a message from a player, a live chat opportunity, or an event happening in your lounge area, the app keeps you informed and in control, like a true insider.

A digital pass built for seamless access, live updates, and exclusive interaction.

A digital pass built for seamless access, live updates, and exclusive interaction.

The Customer Playlist

This feature allowed guests to select a track from a curated list of songs playing on the terrace. Users could add their choice from a catalog of over a hundred tracks. A push notification informed them when their selected song was about to play. At any time, they could check what song was currently playing—and what was coming next—by tapping the “Terrace Playlist” tab.

A Terrace Photobooth Experience

With just a few steps, users could follow on-screen instructions within the app, place their phone on the photobooth stand, and press a foot pedal once perfectly framed. After capturing the shot, they could save the photo and/or instantly share it on social media.

Located near the stadium, the photobooth quickly became a crowd favorite—often drawing long lines during tennis match breaks thanks to its visibility and ease of use.

The Live Chat Feature

Commissioned by National Bank through Vibrant Marketing in 2017, this project aimed to create a lightweight event-based app experience for Rogers Cup spectators, offering access to interactive services within the surrounding activation zones. Among these services was a moderated live chat feature that allowed fans to message select players. All interactions were filtered through a combination of human moderation and AI-based screening.

If a message violated the terms of use, a tooltip would appear to inform the user. After two violations, access to the chat was automatically revoked—ensuring a safe and respectful environment for all participants.

NeuroTennis Logo

2017

Brand Identity

In this case study, we focused on improving the user experience of the Nike app, aiming to boost user engagement and streamline the shopping process. Our team conducted extensive user research, including surveys, interviews, and usability tests, to identify pain points and opportunities for enhancement.

The NeuroTennis logo combines dynamic motion with clarity and simplicity. On the left, a stylized tennis ball in motion—represented by trailing lines—symbolizes speed, focus, and continuous improvement. The name “NeuroTennis” is set in a bold, modern sans-serif font, with a subtle emphasis on “Tennis” through italicization, highlighting the performance aspect of the brand. The red background reinforces energy, attention, and passion, while the clean white elements ensure strong visibility and instant recognition. Altogether, the logo conveys a fusion of sport, technology, and mental performance.

NeuroTennis Leaderboard

A mental challenge where focus drives the game—and brainwaves become your racquet.

NeuroTennis is a brain-powered tennis experience where players control a magnetic ball using nothing but their mental focus. Each participant wears a neural activity sensor that translates brain signals into motion on a digital table. The goal: push the ball across your opponent’s side using concentration alone. The mobile app allows users to book their match, track scores in real time, and compete for prizes—turning cognitive performance into an immersive, competitive sport.

An online tale anchored in a powerful narrative and brand mission.

An online tale anchored in a powerful narrative and brand mission.

A playful atmosphere where focus, laughter, and friendly rivalry come together.

An online tale anchored in a powerful narrative and brand mission.

Credits

Credits

Creative Director

Carlos Ponce

Copyright

Nicolas Doyon

Art director

Renée-Claude Lapierre

Graphic Design

Catherine Bisaillon

Ux / Ui Designer

André Balastegui

Front end and back end Development

Ctrl web

Front end developer

Cecilia Defer

Manager

Karim Lasfra

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